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Terms & Conditions

Last updated: June 2025

These Terms and Conditions govern your use of rhinohook.co.uk and any purchase made through it. By placing an order, you agree to be bound by these terms. Please read them carefully.

1. About Us

This website is operated by Zzion Limited, trading as The Rhino Hook.

Company number: 08950735
Registered address: 5 Mill Close, Wolverton Road, Norton Lindsey, Warwick, England, CV35 8JU
Email: sales@zzion.co.uk

2. Placing an Order

By placing an order on our website, you confirm that you are at least 18 years old and that the information you provide is accurate and complete. All orders are subject to acceptance and product availability.

Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order — acceptance occurs when we dispatch your goods.

We reserve the right to refuse or cancel any order at our discretion, in which case you will receive a full refund.

3. Pricing

All prices shown on our website are in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

4. Payment

Payments are processed securely by Stripe. We accept all major credit and debit cards. Payment is taken at the time of order. We do not store your card details.

5. Delivery

We aim to dispatch all orders placed before 2pm Monday to Friday on the same working day. Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances outside our control, including courier delays or adverse weather.

Risk in the goods passes to you upon delivery. Title in the goods passes upon receipt of full payment.

6. Returns & Refunds

Please refer to our Returns Policy for full details.

7. Product Use & Safety

The Rhino Hook is designed for use with cordless power tools on tool belts. While the product includes tether attachment points, it is your responsibility to follow all relevant working-at-height regulations and your employer's or site's safety procedures. We accept no liability for injuries or damage arising from improper use of the product.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Zzion Limited and may not be reproduced without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Zzion Limited shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or products. Our total liability to you shall not exceed the price you paid for the product in question.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The version published on this page will always be the current version.

12. Contact

If you have any questions about these terms, please contact us at sales@zzion.co.uk.

© 2025 Zzion Limited (trading as The Rhino Hook) · Company No. 08950735 · 5 Mill Close, Norton Lindsey, Warwick, CV35 8JU